Customer Experience Team Lead — Robinhood

Robinhood is hiring a Customer Experience Team Lead in Westlake, TX. This is a live opening on Robinhood's own careers site — the button below goes straight to their application page.

The role at a glance

• Employer: Robinhood
• Location: Westlake, TX
• Team: Customer Care
• Listed since: 2026-04-30 (updated 2026-09-08)
• Checked against the employer's board: 2026-09-09

From the posting

Join us in building the future of finance. Our mission is to democratize finance for all.

Apply on Robinhood's careers page →

How to stand out for this role

Support hiring managers read for two things: can you write clearly under pressure, and do you stay calm when the customer is not. Lead your application with a concrete case you resolved — what the customer wanted, what was actually wrong, and how you closed the loop. If the posting names a tool (Zendesk, Intercom, Salesforce Service Cloud), mention your hands-on time with it in the first three lines; it is often a hard filter. Response-time and satisfaction numbers from a previous role are worth more than adjectives.

JobHuntley is not the employer and never charges applicants. This listing is read from Robinhood's applicant-tracking system and re-checked automatically; if the role has closed, the employer's page will say so. Pay and benefits are set by the employer — check the posting itself.